Effective date: March 30, 2026

Nektalov Chiropractic & Wellness (“we,” “us,” or “our”) operates this website and related services. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our site, request information, book appointments, or otherwise interact with us. For rules governing use of our website and SMS program, see our Terms of Use.

We hold the privacy of your personal information in the highest regard. This policy is designed to help you understand our practices and make informed choices. We may update this policy from time to time; the “Effective date” above will change when we do. Continued use of our services after changes means you accept the updated policy.

What information we collect

You may provide us with information directly—for example when you fill out a contact or insurance form, schedule an appointment, email us, or sign up for communications. We may also collect certain information automatically when you use our website.

Information you provide

Depending on how you interact with us, this may include your name, mailing address, email address, phone number, date of birth, insurance details, payment or billing information (when applicable), and the content of messages you send us.

Website and device information

When you browse our website, we may collect log data such as IP address, browser type, device type, general location derived from IP (e.g., region or city), referring/exit pages, and dates and times of access. We use this information to operate and improve the site and to understand aggregate usage.

Email

If you correspond with us by email, we may retain the content of your messages, your email address, and our responses. We apply appropriate safeguards to electronic communications consistent with how we protect information received by mail or telephone.

How we use your information

We use personal information for purposes such as:

  • Providing chiropractic and wellness services and scheduling appointments
  • Responding to inquiries, insurance verification requests, and callback requests
  • Sending transactional messages related to your care or appointments (e.g., reminders, confirmations) when you have opted in to SMS as described below
  • Sending marketing or promotional messages only if you have separately opted in to marketing SMS or email, where applicable
  • Operating, maintaining, and improving our website and internal processes
  • Complying with legal obligations and protecting our rights and the safety of our patients and staff

We do not sell your personal information for money. We share information only as described in this policy or as required or permitted by law.

SMS and text messaging

If you provide your mobile number and opt in to receive text messages from us (for example by checking the consent boxes on our forms), you agree that we may send SMS messages to that number in line with your choices:

  • Transactional SMS: Messages related to appointments, scheduling, care coordination, or similar operational purposes, when you have consented to transactional SMS.
  • Marketing SMS: Promotional or marketing content only if you have separately opted in to marketing SMS. Message frequency may vary.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply HELP for help or STOP to opt out of SMS, as described in our Terms of Use. Consent to receive marketing texts is not a condition of purchasing our services.

SMS opt-in consent is not shared for third-party marketing. We do not sell or share your phone number or your SMS opt-in consent with third parties for their own marketing purposes. We may share mobile numbers and related data only with service providers that help us send messages (such as our SMS platform and wireless carriers) as necessary to deliver the program you signed up for, and as otherwise required by law.

Cookies and similar technologies

Our website may use cookies, pixels, or similar technologies to remember preferences, understand how visitors use the site, and support basic functionality and analytics. You can control cookies through your browser settings; disabling cookies may limit certain features of the site.

Data security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.

Your choices and rights

Depending on applicable law, you may have the right to:

  • Request access to or a copy of personal information we hold about you
  • Request correction of inaccurate information
  • Opt out of marketing emails by using the unsubscribe link in those emails
  • Opt out of marketing or transactional SMS by replying STOP to our messages, or by contacting us using the information below
  • Ask questions about this policy or our practices

To exercise these rights or update your information, contact us at drnektalov@nektalovhealth.com or call (718) 275-9000.

Children

Our website and SMS program are not directed to children under 13. We do not knowingly collect personal information from children under 13. See our Terms of Use for age requirements for use of our services.

Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us: